Question 1

How does the Auto Call SMS Reply application work?

Accepted Answer

Whenever a customer calls your business number or when a call is missed, the AutoGreet Call Response Engine automatically sends an instant SMS text message to the caller within 2 seconds. The message contains a warm personalized greeting and a direct link to your live digital visiting card and product catalog.

Question 2

Do my customers need to install any app to view my store?

Accepted Answer

No! Your customers simply tap the link inside their normal SMS message and your digital storefront opens instantly in any mobile browser in under one second. Zero app downloads are required.

Question 3

How long does it take to set up an AutoGreet storefront?

Accepted Answer

You can create your complete digital visiting card, product catalog, and UPI QR payment setup in under 5 minutes with our onboarding team.

Question 4

Can I customize the automated SMS text message?

Accepted Answer

Yes, you can customize your business greeting, store timings, and include your digital store link in the automated SMS template.

Question 5

Can customers still contact or order from me on WhatsApp?

Accepted Answer

Absolutely! Once customers open your digital store from the SMS link, they can click direct WhatsApp buttons on any product to chat, inquire, and place orders directly with you.

Question 6

How do customers pay through the digital storefront?

Accepted Answer

Your digital page features your direct PhonePe, Google Pay, or Paytm UPI QR code and UPI ID. Customers can scan the QR or copy the ID to pay straight into your bank account with zero platform fees.

Question 7

What is AutoGreet pricing?

Accepted Answer

AutoGreet offers plans starting at ₹1,499/year (Smart Plan) for auto call reply SMS and digital visiting card. The Pro Plan is ₹3,499/year with custom storefront design and outgoing call SMS. Enterprise plans with custom domains are available on request.

Question 8

Does AutoGreet work for missed calls and answered calls both?

Accepted Answer

Yes! The Smart Plan covers both incoming (answered) and missed calls. The Pro Plan additionally covers outgoing calls too, so every interaction sends an automatic SMS with your store link.

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